STUDIO POLICY

At Forza Yoga & Pilates, we are committed to creating a safe, welcoming, and inspiring environment. Please review our policies before attending class so we can best support you and our community.

 

Limitation of Liability

By creating an account, making purchases on our website, and/or participating in any classes or activities at Forza Yoga & Pilates, you acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, and any minors in your care:

• You have been examined by a licensed physician in the last 12 months and are physically able to participate.

• The Espirare Room (yoga) may reach temperatures above 110°F, and the Fiamatta Room (reformer Pilates) involves equipment with moving parts — both carry inherent risks.

• You will not hold Forza Yoga & Pilates, its owners, instructors, staff, or fellow participants responsible for injuries or conditions incurred during practice.

• All postures and classes are guided vocally, and any modifications you choose are at your own risk.

• Yoga and Pilates involve strength, flexibility, aerobic exercise, and specialized equipment — all with inherent risk.

• While Forza takes steps to maintain a safe environment (orientation, safety guidelines, cleaning protocols, cold cloths, etc.), risks cannot be fully eliminated (e.g., slips, falls, equipment failure, overexertion, dizziness).

• Forza makes no guarantees about specific outcomes and does not provide medical advice unless by a licensed professional.

By engaging with Forza Yoga & Pilates, you accept full responsibility for your well-being and waive any right to bring legal claims against Forza Yoga & Pilates, its owners, or representatives.

 

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Studio Policies

• Arrival Policy: Doors close 2 minutes after class start. Late arrivals will not be permitted entry and will not get the credit back for class.

• Reformer Orientation: First-time reformer students must attend a mandatory 5-minute orientation. Missing orientation = entry at your own risk, or late cancel fee applies.

• Membership Autopay: Memberships) are billed monthly until cancelled. Cancellation requires 30 days’ email notice to forzayogapilates@gmail.com

• No Membership Holds: Memberships cannot be paused or extended (exceptions for medical reasons with documentation).

• Late Cancel / No-Show: Cancels within 2 hours No Show forfeits Credit for class

• Waitlist Policy: Clients may be added from the waitlist up to 2 hours before class. no-show fees apply once moved into class.

• Instructor Substitutions: Forza may substitute instructors without notice.

• Pricing Changes: Membership pricing changes will be announced with 30 days’ notice.

• Personal Belongings: Forza is not responsible for lost or stolen items.

• In & Out Policy: No re-entry during classes in either room.

• Payments: All class packages, memberships, trainings, and workshops are non-refundable, non-transferable, and expire per stated terms.

 

Refund Policy

• Classes, Packages, Memberships, Trainings, Workshops, Special Events: Non-refundable and non-transferable. No exceptions (including fundraiser credits).

• Retail Items:  final sale

• Gift Cards: Non-refundable, non-replaceable, and not redeemable for cash.

• Retreats & Special Workshops: Deposits are non-refundable. Cancellation fees:

  • deposit forfeited 

  • 60–89 days: deposit forfeited + 35% fee

  • Less than 15 days: no refund

 

Acknowledgment

By attending classes, purchasing services, or entering Forza Yoga & Pilates, you confirm that you have read, understood, and agree to the above policies.

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